Supernova
Community Standards

Overview

First of all, it's important to remember that you are the 'Community'.

These guidelines are designed for you to follow to ensure that you and all others on Supernova enjoy a great social experience.

Our top priority is the safety of all people who use the Supernova network; the members of our community or our ‘Novas’. That’s all who post, scroll and comment. All who Sponsor. Our Charity partners. Our team. Our stakeholders and supporters. Our detractors. Anyone and everyone who has reason to look at our pages and the content on our network. Without exception, we want you to have a safe, enjoyable experience you know you can trust.

And as we said at the start; this is your Community.

Social Media only exists because people make it exist.

Unlike any other form of entertainment, it relies almost entirely 'user generated' content.

So the very least we the 'platform' can commit to is to do our utmost to keep it safe.

And, as our community, we look to each and every one of you to help us protect our unique, inclusive, kind and purpose-led network.

It's important therefore that you understand our Community Standards, and the role they play in our shared responsibility to keep Supernova safe. Please take the time to carefully read the policy below. You can also check out this page for a full list of our guidelines.

These Community Guidelines go into many pages of detail, and that's because we want to try and help you with guidance as to what's allowed and what's not in every circumstance we can, and there are many circumstances to address.

However, we want to keep this as simple as we can and in the end Community Standards should boil down to one simple thing you ask yourself before you post anything at all on Supernova.

'Does my post offer value to the day of the community?'

That is; will it make their day better, more positive, or more enriched in any way if they see it? If the answer is 'no', then please DO NOT post it. And if it's 'yes', well then please post away.

One other matter; all who use Supernova are making something Super and New happen. You're all part of this, so we'd like to call our community the Supernova Community.

The Supernovas; or 'Novas' for short and you'll see we refer to 'Novas' in these pages.

And, now, for the detail:

These Community Guidelines set out to help and protect our community. They help clarify what's allowed and not allowed on Supernova. They are not exhaustive and so- since they are for you- we encourage you to add ideas and points you feel we should we should cover with suggestions here.

All types of content on our platform, including photos, posts, comments, links and thumbnails are covered.

Here's a full list of our Community Guidelines:

Charities and our Community

Support for charities is a very important and unique part of what we do on Supernova.

Equally, Charities are also a part of our community and are bound by our Community Standards for the protection of our Community as a whole.

Here are some of the key guidelines for our Community Standards as they relate to Charities:

• Please note all our charity partners are subject to the regulatory requirements of the Charities Commission; for further detail see the Charities Commission,
• Our Charity Partners are those featured in the Action Fund and Impact sections of the app,
• If you are not an official Supernova Charity Partner, you may post about your activities but please do not post links to your sites or canvas for donations,
• Instead, please contact us at [email protected] to apply for partnership, we'd love to hear from you and see how we can help,
• For the protection of our Community, only approved partner charities that are approved by Supernova may canvass for funding or support,
• A note to all members of our community: check before you join these charities or make donations to them; Supernova cannot be responsible for fraudulent charity links or posts,
• Please note all the following Community Guidelines as set out here apply equally to and in protection of our charity partners and our stakeholders of all kinds as with any and all members of our Community,
• The guidelines as they refer, for example, to Spam and deceptive practices apply in equal measure to charity related activities as to any other subject and the 3 Strike Rule will also apply to violations of these guidelines,
• Please do not donate to charities directly through Supernova; instead, please go to the websites of the charities you wish to support and ensure you are comfortable with the Charities' authenticity before donating.
• If in doubt, donate only to the Charity partners you'll find on Supernova in the Action Fund and Impact pages,
• Remember, you do not have to donate to charities to help them on Supernova- you support them just by spending time on the app and seeing the ads and messages from our Sponsors ☺

Spam and deceptive practices

• Fake engagement
• Impersonation
• Links in content
• Spam, deceptive practices and scams

Sensitive content

• Child safety
• Custom thumbnails
• Nudity and sexual content
• Suicide and self-injury

Violent or dangerous content

• Harassment and cyberbullying
• Harmful or dangerous content
• Hate speech
• Violent criminal organisations
• Violent or graphic content
• COVID-19 misinfo policy

Regulated goods

• Content that features firearms
• Sale of illegal or regulated goods

More

• Additional policies

After review by our trained human review teams, Supernova takes action on flagged content.

Our reviewers decide if the content violates our policies, and allow content that has educational, documentary, scientific or artistic purpose or value. Our teams will remove or re-classify (e.g. age-restrict) content that violates our policies. Our automated flagging systems also help us identify and remove spam automatically, as well as re-uploads of content that we've already reviewed and determined violates our policies.

Community Guidelines: 3 Strikes Rule

If our reviewers determine that content violates our Community Guidelines, we will remove it and notify the account owner. When an account owner violates our Community Guidelines for the first time, they will receive a warning. We'll issue a Community Guidelines strike to the account owner after one warning, and their account will be temporarily restricted. Three strikes in a 90-day period will result in the account being closed. Accounts that are dedicated to violating our policies or that have a single case of severe platform abuse will be terminated immediately, bypassing our strikes system. If the account owner believes there was an error, all strikes and terminations can be appealed, and our teams will re-evaluate the decision.

Fake Engagement Policy

Our top priority is the safety of our creators, viewers, and partners. And we rely on you to help us keep our community unique, inclusive, kind, and purpose-driven. As a result, it's critical that you understand our Community Guidelines and how they help us all keep Supernova safe. Please take the time to carefully read the policy below.

Anything that artificially inflates the number of views, likes, comments, or other metrics, whether through automated systems or serving content to unwitting viewers, is prohibited by Supernova. Additionally, content that exists solely to reward viewers for their participation (views, likes, comments, etc.) is not permitted.

Supernova may remove any content or pages that do not follow this policy.

Important: You are solely responsible for any actions that have an impact on your page if you hire, appoint, or permit someone to promote it. Any method that violates our policies, whether it's an action taken by you or someone you've hired, could result in content removal, page takedown, or account termination.

We consider engagement to be legitimate when a human user's primary intent is to interact with content without coercion or deception.

Any content that you believe violates this policy should be reported here.

What does our community standards policy mean for you?

If you're a content creator, there are a few things you should know.

Never post content on Supernova if any of the following descriptions apply:

• Provides or promotes third-party services that inflate views, likes, subscribers, or other metrics artificially.
• Advertisements for third-party view count or subscriber gaming websites or services, as well as links to them.
• Offering to Like the content of another creator in exchange for them liking yours ("Like4Like")
• Note: You can encourage viewers to follow you, like and Supernova your content, share it, or leave a comment by encouraging them to follow you, like and Supernova your content, share it, or leave a comment.
• Content in which a creator pays a third party for their views in order to promote a service.

This policy includes, but is not limited to, all content, posts, comments, and any other Supernova product or feature. This isn't an exhaustive list.

How is engagement assessed?

These are some examples of content that is not permitted on Supernova (though this is by no means an exhaustive list; remember, if you believe your content may violate our policy or does not add value to the community's day, don't post it).

• Content in which a creator demonstrates their ability to buy artificial page traffic from a third party.
• Content that contains a promotional or supportive link to a third-party artificial page traffic provider. For instance, "I got x number of followers in a day on this post, and you can too!"
• Content that uses deceptive means to force or trick viewers into watching more content (for example: a misleadingly labelled info card)
• Pages devoted to generating artificial page engagement traffic or promoting businesses that exist solely to generate this type of traffic.

Policy on Imitation, impersonation, and appropriation

The safety of all people who use the Supernova network, whether they are members of our community or our 'Novas,' is our top priority. That's all the people who post, scroll, and leave comments. Everyone who is a sponsor. Our non-profit partners. Our group. Our supporters and stakeholders. Those who oppose us. Anyone and everyone who has a reason to look at our pages and network's content. We want you to have a safe, enjoyable experience that you know you can rely on.

And, as we previously stated, this is your Community.

People are the only reason that social media exists.

It is almost entirely made up of ‘user generated' content, unlike any other form of entertainment.

As a result, the very least we, the ‘platform,' can commit to is doing everything we can to keep it safe.

As a community, we rely on each of you to help us protect our one-of-a-kind, inclusive, kind, and purpose-driven network.

As a result, It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully. You can also find a complete list of our guidelines on this page.

Every individual and account holder on Supernova is a unique ‘nova.' As a result, we will not tolerate any ‘appropriation' of one account holder's content by another (or by any automated account impersonation system, such as ‘bots').

Supernova will also assist trademark owners in enforcing their rights. It may not be allowed if a profile, page, or content anywhere causes confusion about the source of goods and services advertised.

Please report any content that you believe violates this policy.

• If you believe your or another nova's page is being imitated or impersonated, please report the page using the instructions.

What are the implications of these policies for you?

If your content fits any of the descriptions below, don't post it on Supernova.

• Imitation, impersonation, or appropriation of the person: content that is meant to appear as if it was posted by someone else.
• Page impersonation or imitation: when a profile copies another profile's background, look, or feel in such a way that it appears to be someone else's profile.
• Even if the content isn't identical, if it's clear that you were copying, we'll consider it a violation and take action under our 3 Strikes Policy.

These are some examples of prohibited content on Supernova:

• Accounts with the same name and profile picture as another person's account, but with minor token or "hidden" differences such as a space in the name or a zero in place of the letter "O,"
• Using another person's real name, username, image, brand, or logo, or attempting to dupe or deceive people into believing you are that person in any way.
• Direct copying of a page description or profile to another page or profile, word for word
• Creating a user profile with the name and image of another user or person in order to give the impression that the other person is posting content on the phoney account you created,
• Pretending to be another user or person by creating a profile with the name and image of another user or person and commenting or otherwise engaging (liking, giving Supernovas) on other users' content or pages.
• Accounts that claim to be a "fan account" but are actually pretending to be the person they claim to be a fan of, re-posting and appropriating their content (often subtly).
• Any profiles or posts that pretend to be a news page that already exists.
• Any content that falsely claims to be from well-known brands or entities, such as news organisations,
• These are just a few examples; there are many more, and we ask that you use your best judgement: simply do not post content if you believe it may be in violation of this policy.

Think before you link in your content.

The safety of our creators, viewers, and partners is our top priority. And we count on each of you to assist us in preserving our distinct, inclusive, kind, and purpose-driven community. As a result, it's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully. You can also find a complete list of our guidelines on this page.

Any and all links on Supernova that direct users to websites with content that violates our Community Guidelines are strictly prohibited.

Please report any content that you believe violates this policy. Here are the steps for reporting violations of our Community Guidelines. You can report the account if you've found multiple posts or comment violations.

What does this policy imply for you personally?

If your links lead to any of the following, do not post them on Supernova:

• Pornographic material
• Malware-infecting websites or apps
• Phishing for a user's login credentials, financial information, etc. on websites or apps.
• Websites, apps, or other forms of information technology that allow unauthorised access to audio, audio-visual content, full video games, software, or streaming services that are normally paid for.
• Websites that solicit funds or recruit members for terrorist groups
• Imagery of Child Sexual Abuse on the Internet (CSAI)
• Websites that sell items that are listed in our regulated goods guidelines

This policy applies to all types of content, including photos, posts, comments, live streams, and any other Supernova product or feature. Please note that this is not an exhaustive list; if any links are discovered to be in violation of our guidelines, they will be removed, and those responsible will be subject to our 3 strikes policy.

Note that affiliate content is not always in violation of Supernova's Terms of Service. However, mass-posting affiliate content in dedicated accounts may be a violation of our anti-spam policies. Our Spam, deceptive practises, and scams policies explain more about what's allowed.

The following are some examples of prohibited content on Supernova. This is not an exhaustive list; please consider whether your content will improve our community's overall experience before posting it.

• A video or image with sexually explicit content that includes a link to a pornographic website and a description that says "click here to see what Supernova won't allow!"
• A gameplay video or image that directs users to a website that promises free in-game currency or online store credit but instead directs them to a malware-infected website.
• A link to a phishing site where users' banking logins and passwords are stolen.
• Directing viewers to a pornographic or spammy website by copying and pasting an unclickable link in a post.
• A link to a website, file hosting service, or other facilitator that allows users to view or download images of child sexual abuse.

Please keep in mind that these are just a few examples; this is by no means an exhaustive list. Think before you link, and do not post content if you believe it contains links that may violate this policy.

Policies on spam, deceptive practises, and scams

The safety of our creators, viewers, and partners is our top priority. And we count on each of you to assist us in preserving our distinct, inclusive, kind, and purpose-driven community. As a result, it's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully. You can also find a complete list of our rules on this page.

Spam, scams, and other deceptive practises that take advantage of the Supernova community are not permitted. We also don't allow content whose primary goal is to persuade others to abandon Supernova in favour of another website.

Please report any content that you believe violates this policy. Here are the instructions for reporting violations of our Community Guidelines. You can report the account if you've found multiple posts or comments that you'd like to report.

What are the implications of these policies for you?

If any of the following apply, do not post content on Supernova:

• Any type of political campaigning
• Video or Image Spam: Excessively posted, repetitive, or untargeted content that does one or more of the following:
• Assures viewers that they will see something, but instead directs them away from the site;
• Obtains clicks, views, or traffic from Supernova by promising viewers quick money.
• Directs viewers to sites that spread malware, try to collect personal information, or have other negative consequences.
• Makes a claim to be raising funds for one of our charity partners, which is against our Community Standards;
• False Metadata or Thumbnails: Using the title, thumbnails, description, or tags to mislead users into thinking the content is something it isn't.
• Manipulated Media: Content that has been technically manipulated or doctored in such a way that it misleads users and may cause serious harm.
• Scams: Content that offers cash rewards, get-rich-quick schemes, or pyramid schemes (sending money without a tangible product in a pyramid structure).
• Census Participation Suppression: Content intended to deceive participants about the time, means, or eligibility requirements for taking part in a census.
• Incentivization Spam: Content that sells engagement metrics on Supernova, such as views, likes, and comments. This includes content created solely to increase followers, views, or other metrics (for example, offering to subscribe to another creator's page in exchange for them subscribing to yours, also known as "Like4Like" content).
• Comments Spam: Comments that are solely intended to collect personal information from viewers, deceive viewers into leaving Supernova, or engage in any of the prohibited behaviours listed above.
• Untargeted or repetitive comments: Leaving a large number of similar, untargeted, or repetitive comments.
• Abuse of Live Streams: Live streams intended to broadcast content that belongs to someone else are not corrected despite repeated warnings of potential abuse. The page owner should actively monitor live streams, and any potential issues should be addressed as soon as possible.

This policy applies to all Supernova products and features, including posts, images, descriptions, and comments. Remember that this isn't an exhaustive list.

Note: You may encourage viewers to follow, like, or supernova your post, share it, or leave a comment.

Here are some examples of prohibited content on Supernova:

• Abusive behaviour
• Pornographic material
• Drugs are mentioned.
• Encouraging excessive alcohol consumption
• Any type of political campaigning

Sensitive Content

Child Safety

The safety of our creators, viewers, and partners is our top priority. And we count on each of you to assist us in preserving our distinct, inclusive, kind, and purpose-driven community. As a result, it's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully. You can also find a complete list of our rules on this page.

Supernova does not allow content aimed at young minors and families that contains sexual themes, violence, obscene content, or other mature themes not appropriate for young audiences.

Content that endangers the emotional and physical well-being of minors is not permitted on Supernova. A minor is someone who is under the legal age of majority, which in most countries/regions is anyone under the age of 18.

Report any content that you believe violates this policy. If you believe a child is in danger, contact your local law enforcement agency right away to report the situation.

What does this policy imply for you personally?

If any of the following descriptions apply to you, never post content on Supernova:

• Harmful/dangerous acts involving minors: Content that depicts or encourages minors to participate in dangerous activities. Never put minors in dangerous situations or situations that could lead to injury, such as dangerous stunts, dares, or pranks.
• Sexualization of minors: Sexually explicit content starring minors, as well as content that sexually exploits minors. We report child sexual abuse imagery to the National Centre for Missing and Exploited Children and the Internet Watch Foundation, both of which collaborate with international law enforcement agencies.
• Infliction of emotional distress on minors: Content that could cause emotional distress to minor participants or viewers, such as:
• Introducing mature themes to minors
• Playing the role of a parent who has been abused.
• Harassment of minors
• Terrorism
• Family content that is deceptive: content that is aimed at minors and families but contains:
• Themes of sexuality
• Terrorism
• Obscenity or other mature themes not appropriate for children
• Cartoons aimed at young children that contain adult or age-inappropriate themes such as violence, sex, death, drugs, and so on. Make sure your titles, descriptions, and tags are appropriate for the audience you're trying to reach. In addition, make sure your audience selection accurately reflects the target audience for your content. If your content is intended for mature audiences, you can also age-restrict it when you upload it.
• Harassment and cyberbullying of minors: Content that:
• Individuals are singled out for abuse or humiliation.
• Discloses personal data such as email addresses or bank account numbers
• Takes pictures of someone without their permission
• Harassment of a sexual nature
• Inspires others to bully or harass others.

This policy applies to all Supernova products and features, including posts, images, descriptions, comments, Stories, Community posts, and any other feature or product. Please keep in mind that this is not an exhaustive list.

Here are a few examples of prohibited content on Supernova.

• A video or image depicting minors engaging in sexually suggestive, provocative, or sexually suggestive activities, challenges, or dares, such as kissing or groping.
• Displaying minors engaged in potentially dangerous activities such as physical stunts, the use of weapons or explosives, or the use of a controlled substance such as alcohol or nicotine.
• A video or image with tags like "for children" or whose audience is set to "Yes, it's made for kids," showing family-friendly cartoons injecting needles.

Remember that these are just examples, and do not post content if you believe it may be in violation of this policy.

Policy on custom profiles

Our top priority is the safety of our creators, viewers, and partners, and we rely on each of you to help us safeguard this vibrant community. It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully. You can also find a complete list of our rules on this page.

Supernova does not allow custom profiles that violate our Community Guidelines.

Please report any profiles that appear to be in violation of this policy. Here are the instructions for reporting violations of our Community Guidelines. You can report the account if you've found multiple violations.

What does this mean to you?

Do not make a profile on Supernova that fits any of the following descriptions

• Pornographic images depicting sexual acts, genitals, or fetishes for the purpose of sexual gratification in the thumbnails
• Graphic images that are meant to shock or disgust.
• Profiles that deceive viewers into believing they are about to see something that isn't in the page.

Please keep in mind that this is not an exhaustive list.

Policies on nudity and sexual content

Our top priority is the safety of our creators, viewers, and partners, and we rely on each of you to help us safeguard this vibrant community. It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully. You can also find a complete list of our guidelines on this page.

On Supernova, explicit content intended to be sexually gratifying is not permitted. Content removal or page termination may occur if pornography is posted. Videos or images with fetish content will be removed or age-restricted. In moViolent or graphic content policiescases, fetishes that are violent, graphic, or humiliating are not permitted on Supernova.

Please report any content that you believe violates this policy. Instructions for reporting Community Guidelines violations. You can report the account if you've found multiple violations.

Supernova does not allow sexually explicit content featuring minors or content that sexually exploits minors. We report child sexual abuse imagery to the National Centre for Missing and Exploited Children, which collaborates with international law enforcement agencies.

What does this mean to you?

If your content contains any of the items listed below, do not post it on Supernova. Page termination may occur if explicit content contains the following policy violations.

• Depiction (clothed or unclothed) of genitals, breasts, or buttocks for the purpose of sexual gratification
• Pornography or depicting sexual acts, genitals, or fetishes on any surface for the purpose of sexual gratification (such as video, text, audio, images)

Content that violates this policy in other ways

Content that is age-restricted

Please keep in mind that this is not an exhaustive list.

This policy applies to all Supernova products and features, including posts, images, descriptions, and comments. Please keep in mind that these are just examples, and do not post content if you believe it may be in violation of this policy.

Content that is educational

Here are some examples of prohibited content on Supernova:

• Excerpts of sexual content from non-pornographic films, shows, or other media (real world or artistic)
• Groping, pantsing, public masturbation, up skirting, voyeurism, predatory exhibitionism, or any other content that sexualizes someone without their permission

Please keep in mind that these are just examples, and do not post content if you believe it may be in violation of this policy.

Suicide and self-injury

Our top priority is the safety of our creators, viewers, and partners, and we rely on each of you to help us safeguard this vibrant community. It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully.

We value the health and well-being of all of our creators and viewers at Supernova. We believe that raising mental health awareness and understanding is important, and we encourage creators to share their stories, such as posting content about their experiences with depression, self-harm, or other mental health issues.

However, content that promotes suicide, self-harm, or is intended to shock or disgust users is not permitted on Supernova.

What should you do if you come across this content?

Please contact local emergency services for assistance and report the post or image to bring it to our attention if you come across content in which someone expresses suicidal thoughts or engages in self-harm.

What to do if you require assistance

If you're depressed, suicidal, or self-harming, know that help is available and that you're not alone. Many people use suicidal ideation and self-harm as coping mechanisms for painful emotions. Speaking with a professional can assist you in identifying healthy, effective coping strategies as well as developing skills to manage difficult emotions.

A list of suicide prevention organisations dedicated to assisting those in need in various countries and regions is provided below. There are extensive lists of organisations on the websites www.befrienders.org and suicide.org.

If you are looking for educational resources about self-harm, visit the following website:

https://www.mind.org.uk/information-support/types-of-mental-health-problems/self-harm/useful-contacts/

Mind is a mental health charity and this helps explain self-harm, including possible causes and how you can access treatment and support. Includes tips for helping yourself, and guidance for friends and family.

Posting Guidelines for Mental Health-Related Content

Users of Supernova should not be afraid to talk openly about mental health and self-harm. Please do not post content on Supernova if it fits any of the following descriptions:

• Endorsing or promoting suicide
• Disseminating information on how to self-harm or commit suicide
• Explicit self-harm images posted to shock or disgust viewers

This Community Guidelines policy applies to all Supernova products and features, including posts, images, descriptions, and comments. Please keep in mind that this is not an exhaustive list.

Content that is violent or dangerous

Policy on harassment and cyberbullying

Our top priority is the safety of our creators, viewers, and partners, and we rely on each of you to help us safeguard this vibrant community. It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully. You can also find a complete list of our rules on this page.

Supernova does not allow content that is threatening to individuals. We also don't allow content that insults someone for a long time or maliciously based on their intrinsic characteristics, such as their protected group status or physical characteristics.

Please report any content that you believe violates this policy. Here are the instructions for reporting violations of our Community Guidelines. You can report the account if you've found multiple violations.

If you receive specific threats and feel threatened, contact your local law enforcement agency immediately.

What does this mean to you?

If your content fits any of the descriptions below, don't post it on Supernova.

• Content that contains repeated slurs or malicious insults (such as racial slurs) based on their inherent characteristics. These characteristics include their protected group status, physical characteristics, or their status as a survivor of sexual assault, domestic violence, child abuse, and other forms of abuse.
• Content posted with the intention of humiliating, deceiving, or insulting a minor. A minor is someone who has not reached the legal age of majority. This usually refers to anyone under the age of 18, though the definition of a minor varies by country.

Content that violates this policy in other ways

Exceptions to the rule

If the primary purpose of the content is educational, documentary, scientific, or artistic in nature, we may allow it. This does not give you permission to harass someone. Here are a few examples:

• Debates involving high-profile officials or leaders: Content that includes debates or discussions about current events involving people in positions of power, such as high-ranking government officials or CEOs of major multinational corporations.
• Scripted performances: Insults delivered through the medium of art, such as scripted satire, stand-up comedy, or music (e.g. a diss track). Note that this does not give you permission to harass someone and claim that "I was joking."
• Harassment education or awareness: Content that depicts real or simulated harassment for documentary purposes or with willing participants (e.g. actors) in order to combat cyberbullying or raise awareness.

Note: We take a tougher stance on content that maliciously insults someone based on their protected group status, whether or not they are a high-profile figure.

Penalties such as monetary fines and other sanctions

We may remove content or impose other penalties in rare cases when a creator:

• Encourages abusive audience behaviour on a regular basis.
• Throughout multiple uploads, repeatedly targets, insults, and abuses an identifiable individual based on their intrinsic characteristics.
• Puts a person at risk of physical harm because of the social or political context in which they live.
• Consistently incites hostility between creators for personal financial gain, resulting in content that harms the Supernova ecosystem.

Here are some examples of prohibited content on Supernova:

• Showing pictures of people and then making statements like "Look at this creature's teeth, they're so disgusting!" within the post, with similar commentary targeting intrinsic attributes.
• Making a personal attack on someone because they belong to a protected group, such as saying, "Look at this filthy [slur targeting a protected group], I wish they'd just get hit by a truck."
• Targeting a person and claiming they are a victim of human trafficking in the context of a dangerous conspiracy theory that is linked to direct threats or violent acts.
• Using a severe insult to dehumanise a person based on their inherent characteristics. “Look at this dog of a woman!” for example. She's not even a human — she's got to be a mutant or an animal!”
• Showing an identifiable person being murdered, seriously injured, or having a graphic sexual act performed on them without their consent.
• Accounts dedicated solely to the purpose of maliciously insulting a specific person.

Policy on harmful or dangerous content

Our top priority is the safety of our creators, viewers, and partners, and we rely on each of you to help us safeguard this vibrant community. It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully. You can also find a complete list of our guidelines on this page.

Content that encourages dangerous or illegal activities that could result in serious bodily harm or death is not permitted on Supernova.

Please report any content that you believe violates this policy. Here are the instructions for reporting violations of our Community Guidelines. You can report the account if you've found multiple violations.

IMPLICATIONS OF THIS POLICY FOR YOU

If your content fits any of the descriptions below, don't post it on Supernova.

• Extremely dangerous challenges: These are challenges that pose a significant risk of bodily harm.
• Dangerous or threatening pranks: pranks that cause minors to fear imminent serious physical danger or serious emotional distress.
• Killing or harming instructions: Showing viewers how to carry out activities that are intended to kill or maim others. Giving instructions on how to make a bomb that will injure or kill others, for example.
• Abuse of or instructions on how to make hard drugs like cocaine or opioids: Content that depicts or gives instructions on how to abuse or make hard drugs like cocaine or opioids. Hard drugs are substances that can (in most cases) lead to physical dependence.
• Eating Disorders: Material that glorifies, praises, or encourages people to imitate anorexia or other eating disorders. Eating disorders are defined as abnormal or disturbed eating habits that have a negative impact on a person's health (including eating non-food items).
• Violent Events: Endorsing or glorifying violent tragedies like school shootings.
• Instructional thievery or cheating: demonstrating how to steal tangible goods or encouraging dishonesty.
• Hacking: Demonstrating how to use computers or information technology in order to steal credentials, compromise personal data, or cause serious harm to others, including (but not limited to) hacking into social media accounts.
• Bypassing payment for digital content or services: Demonstrating how to use apps, websites, or other forms of information technology to gain unauthorised free access to audio, audiovisual content, full video games, software, or streaming services that would otherwise be paid for.
• Endorsing dangerous cures or remedies: Content that claims that harmful substances or treatments can be beneficial to one's health.

Remember that this isn't an exhaustive list.

Do not share content that shows a minor engaging in risky behaviour or encourages minors to engage in risky behaviour. Never put minors in potentially dangerous situations, such as dangerous stunts, dares, or pranks. More information on child safety can be found here.

Age restricted content

If the content includes any of the above but provides enough context to understand it, we may apply an age restriction rather than remove it. For example, content depicting victims' injuries in a major road accident may be removed, but if presented with news coverage that explains the situation and context, that same content may be age-restricted. When educational content contains violence, this context must be visible in the post. More on the significance of context can be found here.

We may also impose an age restriction on fictional violence if it contains graphic scenes, such as people being dismembered or decapitated, or depicts human corpses with these severe injuries. In general, we allow dramatised violence when the content or metadata indicates that the content is fictional, or when the content itself, such as animated content or video games, makes it clear.

When deciding whether to age-restrict or remove content, we consider the following factors. Please keep in mind that this is not an exhaustive list.

• Whether the post's focus is on violent or gory imagery, such as focusing solely on the most graphically violent scene in a film or video game.
• Whether the title, description, tags, or other information imply a desire to shock or disgust viewers.
• Whether or not there has been any blurring, masking, or obscuring of violent imagery or audio
• The length of time violent images or audio are present in the content.
• If there is context indicating that the imagery is fictitious or dramatised, such as a statement in the title, or description
• If the violence is part of a religious or cultural tradition, and the viewer is informed about it.

This policy applies to all Supernova products and features, including posts, images, descriptions, and comments.

Videos depicting dangerous acts may be permitted if they are educational, documentary, scientific, or artistic in nature (EDSA). A news storey about the dangers of choking games, for example, would be appropriate, but posting clips from the same documentary out of context might not be.

This policy applies to all Supernova products and features, including posts, images, descriptions, and comments.

A few examples:

Here are some examples of prohibited content on Supernova:

CHALLENGES THAT ARE EXTREMELY DANGEROUS

PRANKS THAT ARE DANGEROUS OR THREATENING

EVENTS OF VIOLENCE OR INSTRUCTIONS TO HARM

DRUG ADDICTION

DISORDERS IN THE EATING PROCESS

HARMFUL CURE & REMEDIES

Remember that these are just examples, and do not post content if you believe it may be in violation of this policy.

Policy on hate speech

Our top priority is the safety of our creators, viewers, and partners, and we rely on each of you to help us safeguard this vibrant community. It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully. You can also find a complete list of our rules on this page.

On Supernova, hate speech is not tolerated. Based on any of the following characteristics, we remove content that promotes violence or hatred against individuals or groups:

• Your age
• Social class
• Incapacity
• Race and ethnicity
• Gender Expression and Identity
• Country of origin
• Ethnicity
• Status of Immigration
• Spirituality
• Gender/Sex
• Sexual Preferences
• Victims and family members of major violent events
• Military Service

Please report any content that you believe violates this policy. Here are the instructions for reporting violations of our Community Guidelines. You can report the account if you've found multiple violations.

What does this policy imply for you?

If the purpose of the content is to do one or more of the following, do not post it on Supernova.

• Incite violence against individuals or groups based on any of the aforementioned characteristics. Threats are not tolerated on Supernova, and implied threats of violence are taken seriously.
• Incite hatred toward individuals or groups based on any of the aforementioned characteristics.
• Comparing individuals or groups to animals, insects, pests, disease, or any other non-human entity in order to dehumanise them.
• Praise or glorify violence against individuals or groups on the basis of the aforementioned characteristics.
• Using racial, religious, or other slurs and stereotypes to incite or promote hatred based on any of the aforementioned characteristics. This can take the form of speech, text, or imagery that promotes or treats stereotypes as fact.
• Assert that individuals or groups are physically or mentally inferior, deficient, or diseased as a result of any of the aforementioned characteristics. This includes statements implying that one group is less intelligent, capable, or damaged than another.
• Use a group's superiority over those with any of the aforementioned characteristics to justify violence, discrimination, segregation, or exclusion.
• Conspiracy theories claiming that people or groups are evil, corrupt, or malicious because of any of the aforementioned characteristics.
• Demand the subjugation or dominance of individuals or groups based on any of the aforementioned characteristics.
• Refute the existence of a well-documented, violent event.
• Assaults on a person's emotional, romantic, and/or sexual attraction to someone else.
• Content containing hateful supremacist propaganda, such as requests for financial support for their ideology or recruitment of new members.
• Lyrics, metadata, or imagery in posts that promote hateful supremacism.

Penalties such as monetary fines and other sanctions

We may remove content or impose other penalties in rare cases when a creator:

• Encourages abusive audience behaviour on a regular basis.
• Throughout multiple uploads, repeatedly targets, insults, and abuses a group based on the above-mentioned characteristics.
• Puts a group with the aforementioned characteristics at risk of physical harm as a result of the local social or political context.
• Produces content that harms the Supernova ecosystem by inciting animosity toward a group with the characteristics listed above for personal financial gain.

Here are some examples of hate speech that will not be tolerated on Supernova.

• "I'm glad this [violent incident] occurred." They got what they deserved [referring to those with the aforementioned characteristics].”
• "[Person with above-mentioned attributes] is a dog" or "[Person with above-mentioned attributes] is an animal."

Violent Criminal Organisations

Our top priority is the safety of our creators, viewers, and partners, and we rely on each of you to help us safeguard this vibrant community. It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully. You can also find a complete list of our rules on this page.

Supernova does not allow content that glorifies, promotes, or aids violent criminal organisations. Supernova may not be used for any purpose, including recruitment, by these organisations.

Please report any content that you believe violates this policy. Instructions for reporting Community Guidelines violations. You can report the page if you've found multiple violations.

If you believe someone is in immediate danger, contact your local law enforcement agency right away to report the situation.

What does this mean for you?

If your content fits any of the descriptions below, don't post it on Supernova.

• Material created by violent criminal or terrorist groups
• Content that glorifies or memorialises well-known terrorists or criminals in order to incite others to commit acts of violence
• Content praising or justifying the use of violence by criminal or terrorist organisations.
• Content aimed at attracting new members to violent criminal or terrorist groups
• Hostage-taking content or content posted with the intent to solicit, threaten, or intimidate on behalf of a violent criminal or terrorist organisation.
• Content that glorifies or promotes violent criminal or terrorist organisations by depicting their insignia, logos, or symbols.

If you're posting content about terrorism or crime for educational, documentary, scientific, or artistic purposes, make sure there's enough context in the post to help viewers understand what's going on. With enough context, graphic or controversial footage may be subject to age restrictions or a warning screen.

This policy applies to all Supernova products and services, including posts, video descriptions, comments, live streams, and any other feature or product. Please keep in mind that this is not an exhaustive list.

Here are some examples of prohibited content on Supernova:

• Reuploads of content created by terrorist or criminal organisations that are raw and unaltered.
• Using songs or memorials to honour terrorist leaders or their crimes.
• Using songs or memorials to honour terrorist or criminal organisations
• Content that directs users to sites that promote terrorist ideology, disseminate prohibited content, or recruit terrorists
• Video game content created or altered to glorify a violent event, its perpetrators, or to support violent criminal or terrorist organisations.

Please keep in mind that these are just examples, and do not post content if you believe it may be in violation of this policy.

Violent or graphic content policies

Our top priority is the safety of our creators, viewers, and partners, and we rely on each of you to help us safeguard this vibrant community. It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully.

Supernova does not allow violent or gory content that is intended to shock or disgust viewers, of content that encourages others to commit violent acts.

If you believe someone is in danger, you should contact your local law enforcement agency right away to report the situation.

Please report any content that you believe violates this policy. Instructions for reporting Community Guidelines violations. You can report the account if you've found multiple violations.

What does this mean for you?

If your content fits any of the descriptions below, don't post it on Supernova.

• Instigating others to commit violent acts against specific individuals or groups of people.
• Fights between minors
• Footage, audio, or imagery depicting traffic accidents, natural disasters, war aftermath, terrorist attack aftermath, street fights, physical assaults, sexual assaults, immolation, torture, corpses, protests or riots, robberies, medical procedures, or other scenes intended to shock or disgust viewers.
• Footage or imagery depicting bodily fluids such as blood or vomit in order to shock or disgust viewers.
• Content that intentionally causes an animal distress by inflicting unnecessary suffering or harm.
• Content in which humans encourage or coerce animals to fight
• Dramatized or fictional footage of any of the items listed above where the viewer is given insufficient context to determine whether the footage is dramatised or fictional.
• Footage of bodies with severe injuries, such as limb amputations

Please keep in mind that this is not an exhaustive list.

Here are some examples of prohibited content on Supernova:

• Encouraging others to go to a specific location to commit violence, to commit violence at a specific time, or to commit violence against specific individuals or groups.
• Actual fights between minors in the schoolyard. We may allow content if minors are only playing fight and viewers can see it.
• Beatings or brawls that occur outside of a professional or professionally supervised sporting event

A few more examples

Supernova does not allow the following types of content. This isn't an exhaustive list.

• Medical procedure footage that focuses on open wounds without providing viewers with any education or explanation.
• Footage of violent crimes such as robberies or rape that does not provide viewers with any education or explanation.
• Cell phone, dash cam, or closed circuit TV footage of people who have been injured or killed in a car accident, with titles like "Crazy accident" or "Warning: Lots of blood."
• Beheadings on video.
• One-sided assaults titled "Watch this guy get beaten up!"
• Video taken by the perpetrator during a fatal or major violent event in which weapons, violence, or injured victims are visible or audible. There are no exceptions to this rule, even if your content has an educational, documentary, scientific, or artistic context.

Supernova does not allow the following types of content. This isn't an exhaustive list.

Abuse of animals

• Dogfighting, cockfighting, or other posts or images in which human spectators force animals to fight. We do allow content like nature documentaries that feature animals fighting in the wild.
• Unnecessary suffering depicted in non-educational, documentary, scientific, or artistic content.
• Bullfighting in which the bulls are harmed (E.g swords in the bull).
• Hunting with illegal methods such as bombing or poisoning.

Please keep in mind that these are just examples, and do not post content if you believe it may be in violation of this policy.

Regulated Goods

Content containing firearms policies.

Our top priority is the safety of our creators, viewers, and partners, and we rely on each of you to help us safeguard this vibrant community. It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully.

Supernova does not allow content that is intended to sell firearms, instruct viewers on how to make firearms, ammunition, or certain accessories, or instruct viewers on how to instal those accessories. Supernova should not be used to sell any of the following firearms or accessories.

What does this mean for you?

If you want to do one or more of the following, don't post content on Supernova:

• Make direct sales of firearms or certain firearms accessories (e.g., private sales by individuals) or provide links to sites that sell these items. These add-ons could include:
• Accessories that allow a firearm to fire in an automatic mode

Bump stocks, gatling triggers, drop-in auto sears, and conversion kits are examples of accessories that convert a firearm to automatic fire.

• Magazines or belts with a capacity of more than 30 rounds.
• Give instructions on how to make any of the following:
• Weapons,
• munitions,
• Magazines with a large capacity
• Silencers/suppressors made at home
• Accessories that allow a firearm to fire in an automatic mode

Bump stocks, gatling triggers, drop-in auto sears, and conversion kits are examples of accessories that convert a firearm to automatic fire.

• Include instructions for converting a firearm to automatic or simulated automatic firing mode.
• Describes how to put the above-mentioned accessories or modifications in place.

Please keep in mind that this is not an exhaustive list.

Here are some examples of prohibited content on Supernova:

• Links to sites selling firearms or the accessories mentioned above in the title or description of your post. You may link to websites that discuss or review these products as long as those websites do not sell them directly.
• Putting a firearm on display with the intention of selling it privately. Giving the seller's phone number, email address, or other contact information is an example of this.
• Providing users with step-by-step instructions for completing the fabrication of a firearm's lower receiver.
• Demonstrating how to make a silencer out of a flashlight, an oil can, a solvent catcher, or other components.
• Demonstrating how to instal a bump stock or a similar accessory that allows for simulated automatic fire.
• Live streams in which someone is holding or handling a firearm, whether or not they are firing it. This does not apply to video games with firearms.
• Live streams of people transporting firearms from one location to another, such as carrying them or travelling with them in a car, truck, or other vehicle. This does not apply to video games with firearms.

Please keep in mind that these are just examples, and do not post content if you believe it may be in violation of this policy.

Sale of illegal or regulated goods or services

Our top priority is the safety of our creators, viewers, and partners, and we rely on each of you to help us safeguard this vibrant community. It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please take the time to read the policy below carefully. You can also find a complete list of our rules on this page.

Supernova does not allow content that promotes the sale of certain regulated goods and services.

Please report any content that you believe violates this policy. Here are the instructions for reporting violations of our Community Guidelines. You can report the account if you've found multiple violations.

What does this policy imply for you?

If your content is intended to directly sell, link to, or facilitate access to any of the regulated goods and services listed below, do not post it on Supernova. It is not permitted to facilitate the sale of these items or the use of these services by posting links, emails, phone numbers, or other means to contact a seller directly.

• Alcoholic beverages
• Passwords to bank accounts, stolen credit cards, or other financial data
• Fake or counterfeit documents or money
• Narcotics and other controlled substances
• Detonators/ Explosives
• Organs of the body
• Species on the verge of extinction or parts of species on the verge of extinction
• Firearms and accessories for firearms
• Nicotine, including vaping products
• Online gambling sites
• Prescription-free pharmaceuticals
• Services for sex or escort
• Medical services that are not licenced
• Smuggling of people

This policy applies to all Supernova products and features, including posts, images, descriptions, and comments. Please keep in mind that this is not an exhaustive list.

Here are some examples of prohibited content on Supernova:

• Making a link to any online gambling or sports betting site.
• Providing instructions on how to make forged official documents or selling counterfeit passports.
• Escort, prostitution, or erotic massage services.
• Information on how to buy drugs on the black market.
• A post of a user making a purchase using fake credit card numbers generated by software.
• Including a link to a no-prescriptions-required online pharmacy.

Please keep in mind that these are just examples, and do not post content if you believe it may be in violation of this policy.

What happens if content breaches any of the policies listed above?

If your content is found to be in violation of this policy, we will remove it and notify you via email. If this is your first violation of our Community Guidelines, you will receive a warning and your page will not be penalised. If it isn't, your page will receive a strike. Your page will be terminated if you receive three strikes. More information about our 3 strikes system can be found here.

What should you do if you get a strike?

If a strike is issued, we'll notify you via email and app notifications. We'll also inform you:

• What information was removed?
• Which policies did it break? (for example adult content or violence)
• What impact does it have on your page?
• What are your options for the future?

Here's how it affects your page if your content violates our Community Guidelines:

Caution:

We understand that mistakes happen, and that you did not intend to break our rules, which is why the first offence is usually only a warning. It's important to note that you'll only be warned once, and the warning will stay on your page. You'll get a strike the next time your content is found to be in violation of the Community Guidelines. A single case of severe abuse may result in page termination without warning in some cases. You have the right to appeal the warning if you believe we made a mistake.

First Strike,

If we discover that your content violates our policies for the second time, you will be given a strike.

For one week, you won't be able to do the following:

• Post.
• Comment.

After the 1-week period, full privileges will be restored automatically, but your strike will remain on your account for 90 days.

Strike Two

You will be unable to post content for two weeks if you receive a second strike within the same 90-day period as your first strike. Full privileges will be restored automatically after the 2-week period if no further issues arise, but each strike will expire 90 days after it was issued.

Strike Three

If you have three strikes in a 90-day period, your account will be permanently deleted from Supernova. Also, keep in mind that each strike lasts for 90 days from the time it's issued, and that deleting the content won't make it go away.

If you get a strike, what should you do?

We'd like you to stay on Supernova, so please:

1. Review our Community Guidelines to ensure that your content complies with our policies.

2. If your page received a strike and you believe we made a mistake, please contact us. This decision can be appealed here.

Supernova also reserves the right, at its discretion, to limit a creator's ability to create content. If your account has been restricted from using Supernova or any of its features, you may not use another account to circumvent the restrictions on Supernova. This is true as long as the restriction on your account is active. Violation of this restriction is a violation of our Terms and Conditions, and your account may be terminated as a result.

Appeal Community Guidelines actions.

Appeal Community Guidelines strikes and removals here. Learn about your options for copyright strikes if your post was removed for copyright reasons.

Content that violates our Community Standards is removed. However, we recognise that we all make mistakes from time to time. If you believe your content did not violate the Community Guidelines and was struck or removed in error, you can appeal using the steps outlined below.

Appeal a Community Guidelines strike.

You may receive a strike if your content is removed due to a violation of the Community Guidelines. When content on Supernova is flagged for review, either by members of the Supernova community or by our smart detection technology, and our review teams determine that it violates our Community Guidelines, strikes are issued. If your page receives a strike, you'll receive an email and app notifications, and an alert the next time you sign in to Supernova.

Before you begin, familiarise yourself with the strike's policy. We also provide examples of content that violates the Community Guidelines. You only have 30 days to appeal after the warning or strike was issued.

Appeal a strike:

The strike will not be resolved by deleting the post. If you remove the offending content from your page, the strike will remain and you will not be able to appeal again.