Supernova
Community Guidelines

Policy on suicide, self-injury and self-harm

Our top priority is the safety of our creators, viewers, and partners. We rely on each of you to assist us in safeguarding this unique and vibrant community. It's critical that you understand our Community Standards and how they contribute to our shared responsibility of keeping Supernova safe. Please read the following policy carefully. You can also find a complete list of our rules on this page.

We value the health and well-being of all of our creators and viewers at Supernova. We believe that raising mental health awareness and understanding is important, and we encourage creators to share their stories, such as posting content about their experiences with depression, self-harm, or other mental health issues.

However, we do not allow content on Supernova that encourages suicide or self-harm, or that is intended to shock or disgust viewers.

What should you do if you come across this content?

Please contact local emergency services for assistance and report the post to bring it to our attention if you come across content in which someone expresses suicidal thoughts or engages in self-harm.

What to do if you require assistance

If you're depressed, suicidal, or self-harming, know that help is available and that you're not alone. Many people use suicidal ideation and self-harm as coping mechanisms for painful emotions. Speaking with a professional can assist you in identifying healthy, effective coping strategies as well as developing skills to manage difficult emotions.

A list of suicide prevention organisations dedicated to assisting those in need in various countries and regions is provided below. There are extensive lists of organisations on the websites www.befrienders.org and suicide.org.

Australia Lifeline Australia 13 11 14
Kids Helpline 1800 55 1800
Argentina Centro de Asistencia al Suicida - Buenos Aires 135 (desde Capital y Gran Buenos Aires)
(011) 5275-1135 (desde todo el país)
Brazil Centro de Valorização da Vida 188
Belgium Centre de Prévention du Suicide / 0800 32 123
Zelfmoordlijn 1813C 1813
Bulgaria Български Червен Кръст 02 492 30 30
Czech Republic Psychiatrická léčebna Bohnice - Centrum krizové intervence +420 284 016 666
Denmark Livslinien 70201201
France S.O.S Amitié 09 72 39 40 50
Finland Suomen Mielenterveysseura / Kansallinen kriisipuhelin 09-2525-0111
Germany Telefonseelsorge 0800-1110111
Greece ΚΛΙΜΑΚΑ 1018 801 801 99 99
Hong Kong 香港撒瑪利亞防止自殺會 2389 2222
Hungary S.O.S. Telefonos Lelki Elsősegély Szolgálat 06 1 116-123
India आसरा AASRA 91-9820466726
Ireland Samaritans 116 123
Israel ער"ן - עזרה ראשונה נפשית 1201
Italy Samaritans Onlus 800 86 00 22
Japan こころの健康相談統一ダイヤル 0570-064-556
New Zealand Lifeline New Zealand 0800 543 354
Netherlands Stichting 113Online 0900-0113
Singapore Samaritans of Singapore 1800-221-4444
Spain Telèfon de l'Esperança de Barcelona 93 414 48 48
Teléfono de la Esperanza 717 003 717"
South Korea 한국자살예방협회 1393
Taiwan 生命線協談專線 1995
Thailand กรมสุขภาพจิต กระทรวงสาธารณสุข 1323
United Kingdom Samaritans 116 123
United States of America National Suicide Prevention Lifeline 1-800-273-8255
Crisis Text Line Text HOME to 741-741

If you are looking for educational resources about self-harm, visit the following website:

https://www.mind.org.uk/information-support/types-of-mental-health-problems/self-harm/useful-contacts/

Mind is a mental health charity and this helps explain self-harm, including possible causes and how you can access treatment and support. Includes tips for helping yourself, and guidance for friends and family.

Posting Guidelines for Mental Health-Related Content

The Supernova community should not be afraid to talk about mental health and self-harm openly. Supernova collaborates with mental health charities to improve global mental health, and we support all those in need in any way we can. Please do not post content on Supernova if it fits any of the following descriptions, as this is not helpful:

  • Endorsing or promoting suicide
  • Disseminating information on how to self-harm or commit suicide
  • Explicit self-harm images posted to shock or disgust viewers

All content on Supernova is subject to the Community Guidelines policy. Please keep in mind that this is not an exhaustive list.

What happens if content is found to be in violation of the policy?

If your content is found to be in violation of this policy, we will remove it and notify you via email. If this is your first violation of our Community Guidelines, you will receive a warning and your account will not be penalised. If it isn't, we'll give your account a warning. Your account will be terminated if you receive three strikes.

More information about our strikes system can be found here.